The hidden implications of using the wrong LGBT terms
Here we are on part 6 of the “The 7 Deadly Sins of Ineffective LGBT Communications.” We are almost to the end of this series. I hope you’ve enjoyed it up until this point. The whole series came up because I believe 98% of miscommunication blunders occur for one of 7 …
Read MoreAre you asking your LGBT customers touchy things?
So here is part 3 of 7 in the 7 part series titled: “The 7 Deadly Sins of Ineffective LGBT Communications.” I first introduced to you the idea that I believe 98% of miscommunication blunders occur for one of 7 reasons, which I’ve dubbed the 7 deadly sins. As a …
Read MoreAre you stereotyping your LGBT customers?
This is part 2 of the 7 part series titled: “The 7 Deadly Sins of Ineffective LGBT Communications.” In part 1 I introduced you to the concept that I believe 98% of miscommunication blunders occur for one of 7 reasons, which I’ve dubbed the 7 deadly sins. I will continue …
Read More#70: An Open Letter from a Self Admitted Homophobe [Podcast]
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http://traffic.libsyn.com/jenntgrace/Episode_70_An-open-letter-from-a-self-admitted-homophobe.mp3 Podcast: Play in new window Subscribe: RSS Thanks for listening to episode #70 of the podcast. Today’s episode of the podcast isn’t an interview, it’s a response to an email I received from a reader. It’s been a few months since I’ve spent a podcast just talking to you, …
Read MoreMaking LGBT assumptions will cost you the sale
Welcome to part 1 of the 7 part series titled: “The 7 Deadly Sins of Ineffective LGBT Communications.” Previously I introduced you to the concept that I believe 98% of miscommunication blunders occur for one of 7 reasons, which I’ve dubbed the 7 deadly sins. I truly believe that most …
Read More#69: Melissa Ferrick | Singer-Songwriter [Podcast]
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http://traffic.libsyn.com/jenntgrace/episode_69_Melissa-Ferrick-Rock-Folk-Singer.mp3 Podcast: Play in new window Subscribe: RSS Thanks for listening to episode #69 of the podcast. Today’s guest, Melissa Ferrick, is a master of many trades – an acclaimed performing artist (currently listed as #20 of the top 50 women in indie music), a record label owner as well …
Read MoreWelcome to the 7 Deadly Sins of Ineffective Communications
This series is what I call the 7 Deadly Sins of Ineffective LGBT Communications. During the time I have been writing this blog and during my many years in the field of LGBT marketing, I have noticed a pattern, 7 of them to be exact, that make up what I predict to …
Read More#50: Know, Like & Trust: Why this matters more in the LGBT Community [Podcast]
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http://traffic.libsyn.com/jenntgrace/epi-50-gay-business-marketing-why-know-like-trust-is-important-for-lgbt-people.mp3 Podcast: Play in new window Subscribe: RSS Today’s episode of the Gay Business & Marketing Made Easy Podcast covers the topic of knowing, liking and trusting someone. A recent plumbing snafu in my house made me realize how important this and even further how important it is for someone …
Read More#48: How to be an ally to a community you don’t belong to [Podcast]
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http://traffic.libsyn.com/jenntgrace/episode-48-gay-business-and-marketing-made-easy-diversity-and-business-opportunities.mp3 Podcast: Play in new window Subscribe: RSS Today’s podcast addresses specifically how to be an ally to a community you are not necessarily a part of. I train LGBT allies on a daily basis and successfully I might add. 😉 But I had an epiphany recently. How does one …
Read More#45: Expert Interview with Amy Mayes of Amy Mayes Photography [Podcast]
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http://traffic.libsyn.com/jenntgrace/Epispode_45_Gay-Business-Marketing_with_Amy-Mayes-Photography.mp3 Podcast: Play in new window Subscribe: RSS I am so pleased to present you with today’s podcast interview with Amy Mayes of Amy Mayes Photography. She is a brilliant photographer and an LGBT Rights Activist. She shares many great insights on being an ally to the LGBT community and …
Read MoreThere will always be a crank pot in the crowd…
I have two kids so the phrase crank pot comes up often in my house. A crank pot meaning someone who’s just cranky about something in general. In this post I want to point out a crank pot who reached out during my book launch. I have a very large …
Read MoreThree (3) critical mistakes you don’t want to say in a crowd of LGBT people…
At this point you’ve heard me talk about my 2nd book (available on Amazon), “No, wait… You do look gay! The 7 Mistakes Preventing You from Selling to the LGBT Market.” During my book launch I had the wonderful opportunity to provide copies of the book to many loyal followers at the National Gay …
Read More#38: Storytelling with Stacy Morataya-Pilkington [Podcast]
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http://traffic.libsyn.com/jenntgrace/gbm-ep-38-interview-with-stacy-7-21-2014.mp3 Podcast: Play in new window Subscribe: RSS In this new podcast, I had the pleasure of interviewing a close friend and colleague on the show. I lovingly refer to her as an operational genius, but you can just call her Stacy (Morataya-Pilkington). This interview covers many topics and her …
Read MoreLGBT customers do not respond to assertiveness
Here we are in the final installment of the “The 7 Deadly Sins of Ineffective LGBT Communications.” I hope you’ve enjoyed this series and it proved to be valuable to you. By now you probably know this entire series came up because of my belief that 98% of miscommunication blunders …
Read MoreAre you insulting potential LGBT customers?
Welcome to part 5 of 7 of the “The 7 Deadly Sins of Ineffective LGBT Communications.” We are moving right along on all of the ways that you can improve your communication skills within the LGBT community. This whole series has been based on what simple idea – that I believe …
Read More#29: The Top 8 LGBT News Stories of February and Why They Matter [Podcast]
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http://traffic.libsyn.com/jenntgrace/GBM_Epi_029-8-great-things-in-3-weeks.mp3 Podcast: Play in new window Subscribe: RSS In the last episode of the podcast I made mention that the media is the gift that keeps on giving these days. There is so much going on for LGBT equality its hard to keep up with. Today I am going to …
Read MoreThe 3 Key Ways Coke Scored a Touch Down with their LGBT Marketing
Were you one of the 111.3 million viewers who watched the 2014 Super Bowl? According to Nielsen this was the most-watched U.S. TV telecast of all time. I watched it, like many, just for the commercials. Did you see the gay couple in the Coca-Cola “America the Beautiful” Super Bowl …
Read MoreWhy does the LGBT community seemingly hate its allies?
A prior year’s Grammys performance sparked this blog post about something I had already been aware of, but was reinforced strongly during that performance – our LGBT allies are under appreciated. Thousands of people blogged about that performance a few years ago- this post isn’t like the others. Honestly, some LGBT folks are …
Read MoreHow to be more inclusive in your LGBT marketing… one small change (Part 2 of 2)
This is part 2 of a 2 part series. Previously I talked about one small change you can make in your LGBT marketing to be more inclusive of LGBT clients and potential LGBT clients. The one small change was to add LGBT imagery to your existing website or marketing materials. …
Read MoreHow to be more inclusive in your LGBT marketing… one small change (Part 1 of 2)
This is part 1 of a 2 part series. I previously had a meeting with a small business owner in my area. We’ve known of each other for a while but we were gathering to understand more about each others business. This particular business owner has had a catering business …
Read MoreAlly versus Advocate: What’s the difference?
In this post I would like to talk about the differences between an ally to the lesbian, gay, bisexual and transgender (LGBT) community and an advocate for the LGBT community. It hadn’t occurred to me that some may confuse the two until recently. I had a conversation recently and in it …
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